1. Introduction
Platinum PPF (“we”, “us”, “our”, or “Platinum PPF”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://platinumppf.co.uk/ (“Site”) or engage with us for services such as paint protection film, ceramic coating, detailing, tinting, and other related automotive services.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
We may collect and process the following personal information:
Contact and Identity Data
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name, email address, phone number;
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Vehicle details (make, model, year);
Service Enquiry and Booking Data
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Booking requests and preferences;
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Correspondence and communications data;
Usage and Technical Data
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IP address, browser type, device information, cookies and analytics data.
Marketing and Consent Data
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Preferences for receiving marketing communications (e.g., text messages).
3. How We Collect Your Data
We collect personal data through:
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Direct interactions: When you fill out forms, make bookings, call, email, or otherwise contact us;
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Automated technologies: Our Site may use cookies and similar technologies to collect technical data;
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Communications: When you communicate with us via phone, email, or messaging.
4. How We Use Your Personal Data
We use your information for the following purposes:
Performance of Services
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To respond to enquiries;
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To schedule and provide services (e.g., quotes, consultations, installations).
Service Improvement
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To analyse and improve our Site and services.
Communication
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To communicate with you about bookings, appointments, updates, and service reminders;
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With your consent, to send marketing and promotional messages.
Legal and Compliance
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To comply with applicable laws and respond to legal requests.
5. Legal Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
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Contractual necessity – to fulfil service bookings and deliver our services;
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Consent – for marketing communications and certain site functions;
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Legitimate interests – to improve our services, communicate with customers, and administer our business.
You can withdraw consent at any time (e.g., unsubscribe from marketing communications).
6. Sharing Your Personal Data
We may share your personal data:
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With service providers who help us operate, such as IT, analytics, or marketing partners;
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With regulatory or legal authorities if required by law;
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With third parties for legitimate business purposes (e.g., appointment reminders);
We will not sell or lease your data to third parties for their marketing purposes without your consent.
7. Cookies and Similar Technologies
Our website may use cookies or similar technologies to:
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Improve user experience;
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Analyse site performance and usage;
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Customise content;
You can manage your cookie preferences via your browser or pop-up consent tools.
8. Your Rights
Under the UK GDPR you have the right to:
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Access the personal data we hold about you;
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Request correction of inaccurate data;
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Request erasure of your data in certain circumstances;
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Object to or restrict processing;
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Withdraw consent at any time.
To exercise these rights, contact us at info@platinumppf.co.uk.
9. How We Protect Your Data
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.
10. Retention of Personal Information
We will retain your personal data only as long as necessary for the purposes outlined in this policy, or as required by law.
11. International Transfers
Where processing involves transferring data outside the UK, we ensure appropriate safeguards are in place.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on our website with an updated “Last Updated” date.
13. Contact Us
If you have questions about this Privacy Policy or privacy practices, please contact us:
Platinum PPF
Unit 9, Devonshire Business Centre
Cranborne Road, Potters Bar
Hertfordshire, EN6 3JR
Email: info@platinumppf.co.uk
Phone: 01707 658 091